Monday, August 26, 2013

Microsoft Outlook has stopped working

Problem Description: 

Error: 
Microsoft Outlook has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. 

[Close Program]

Facts:

Windows 7
Microsoft Office Home and Business 2013 

Troubleshooting:
1. Ran Quick Repair from Control Panel : Programs  Still can't run in Normal Mode. 

2. Can run in safe mode ok. RUN: Outlook /safe 
Cannot run in normal mode. Brought up in Safe Mode again. 
3. Disabled all add-ons in Outlook. Now it is running ok. 
Brought up in Normal mode - can send and receive email just fine. 

Cause: 

Corruption in one of the third party Add-On hooks into Outlook. After disabling the Add-On Outlook is running fine. 

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* Bucky
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